23 2018-04

How to manage consumer video content in a GDPR compliant world

With the GDPR deadline just around the corner (is 2018 flying by for anyone else, or is it just me?), I’m sure that you have most bases covered – email marketing lists, customer databases, new processes, training etc. But, have you considered the consumer video content you hold? Do you know where all this content […]

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19 2018-02

LivingLens enhance video intelligence platform with emotional facial, tonal and object recognition

LivingLens is excited to reveal its latest capabilities for analyzing consumer video content with the launch of advanced recognition capabilities, including facial emotional recognition, tonal recognition and object recognition The new capabilities supplement the existing video intelligence suite which allows users of the platform to decipher the full range of human behaviour demonstrated in video […]

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Heart with hands
24 2018-01

Customer Experience: It’s getting emotional

What was the last brand interaction you told your friends about? Was is a good experience or were you warning them to avoid a brand at all costs? Whether positive or negative, memorable experiences are what gets talked about. Average experiences that might meet, but don’t exceed our expectations, are not those we rush out […]

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23 2018-01

CaptureMe – the mobile video research solution

LivingLens is delighted to announce the launch of mobile research solution CaptureMe. CaptureMe combines a cloud-based application to manage tasks and participants, with a mobile app. It allows consumers to easily capture video and images when participating in Market Research projects. CaptureMe puts the researcher in control, with client users having the ability to set […]

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22 2017-12

[VIDEO] Market Research trends in 2017, a LivingLens perspective

Carl Wong reflects on the changes seen in Market Research industry over 2017 and looks ahead to 2018. Hear what other industry leaders predict for 2018 in the GreenBook Future Predictions blog 

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18 2017-12

So many ways to shop, so little time

As the purchase journey becomes more complex, the need for shopper insights at speed has increased. At this time of year, shopping is high on my list of priorities. Some of my friends are able to shop throughout the year and calmly have everything purchased and wrapped by November. I am not one of those. […]

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