Customer experience

Customers have a lot to say if you’re willing to listen. Let us help you capture and analyze their feedback. Seamlessly add video, audio and image questions into your Customer Experience (CX) program and surveys.


What it means in practice

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Go beyond ratings and open-end text questions. Understand how customers feel about their experience and identify pain points and opportunities for improvement.

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Enhance insight storytelling to drive action, support closed-loop processes and adding context to the training of frontline staff.

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What delights your customers? What are their pain points? Hear it from their perspective and use their feedback to identify opportunities for improvement.

Intrigued? Let us show you how it works.

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