Video research platform for market research agencies

Combine global insights into a single platform and easily manage video assets across all of your clients and projects.


We’ll do the work, you take the credit

Use video to make smarter insight recommendations, drive greater efficiencies and build deeper relationships with clients.
Embed actionable insights from feedback into results that help your clients make better business decisions.

Feedback surveys


Feedback surveys

Turn an open-ended question into a video question and gather qualitative insights from your quantitative surveys. Seamlessly visualize this content alongside survey data for a simple and powerful end-user experience.


Customer experience

Integrate webcam and mobile video capture into your customer feedback programs, turning text-based questions into rich video-based questions. Your clients can seamlessly visualize video content alongside their survey data for a simple and powerful end-user experience.

Customer experience open
Self-ethnography


Video ethnography

Traditionally, ethnographic research has been labor intensive and expensive. Video solves that problem. Track and understand consumer behaviour and opinions via our CaptureMe app, then use the LivingLens platform to quickly distill insights to help inform business decisions and strategy.


Focus groups & IDIs

Leverage the cloud to automatically upload and transcribe recordings of focus groups or IDIs into the LivingLens platform. Alternatively, upload existing content and LivingLens will timestamp and transcode the content for you.

Focus group and IDIs
Ad testing


Advertising testing

Use LivingLens to capture your market’s reaction to advertisements and marketing efforts. Record respondent reactions using any of our capture methods. Review and analyze video responses in our platform to immediately gauge marketing effectiveness, and share insights with your clients to inform campaigns.


Product testing

Use our CaptureMe app and platform in combination for new product testing feedback. User-generated video content provides a fly-on-the-wall view of consumer reactions and usage of new products or services.

Product testing


What you’ll gain…

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Make working with video easier and turn projects around faster

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Undertake multi-country studies at scale

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Stay ahead of the competition when it comes to video—generate more wins and retain more clients

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Add video to your quantitative research methodologies

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Drive new and differentiated insights for your clients

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Create an insight library for your clients by uploading existing video from research projects


The insights your clients crave

Quickly and easily uncover new, actionable insights with video. Turn insights into recommendations that will help your clients make better business decisions. Manage video assets across all of your client relationships and projects.

LivingLens’ video intelligence software can be used in quant and qual research, customer experience (CX) and social listening programs.

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How LivingLens Works

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Integrate

Our plug and play APIs enable seamless integration with your existing technology stack. If you don’t need to integrate, jump straight to Capture.

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Capture

Capture video feedback content from surveys, our mobile app, the cloud or even Zoom. Upload new or existing video content quickly and easily using our video capture tools.

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Analyze

Dig deep into speech, emotion, object and context data to understand meaningful trends in your video content using powerful AI and machine-learning tools.

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Share

Create impactful showreels and data reports in minutes to humanize your feedback strategy and bring the voice of the customer to life.


Global market research agencies trust LivingLens

Intrigued? Let us show you how it works.

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